Privacy Policy

Last updated: October 26, 2026

At Nerovia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

• Name and contact details, including email address.

• Shipping and billing addresses.

• Payment and transaction information.

• Order history and customer support communications.

• Device, browser, and website usage information, including cookies.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Arrange shipping and provide order updates.

• Respond to customer inquiries.

• Process payments, returns, and refunds.

• Improve our website and shopping experience.

• Prevent fraud and comply with legal obligations.

• Send marketing communications where permitted by law and your preferences.

3. Sharing Your Information

We may share relevant information with trusted service providers, including Shopify, payment processors, shipping companies, and technical service providers, when necessary to operate our store and fulfill your orders.

We may also disclose information when required by law. We do not sell your personal information in exchange for money.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website traffic, and support advertising.

Where required by law, non-essential cookies and tracking technologies will be used only with your consent. You can manage your preferences through available cookie settings or your browser.

5. Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable security measures to help protect your information. However, no method of online transmission or electronic storage is completely secure.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Request correction or deletion of your information.

• Object to or restrict certain processing.

• Withdraw consent where processing is based on consent.

• Unsubscribe from marketing emails at any time.

• Lodge a complaint with your local data protection authority.

To exercise your rights, contact us using the details below.

7. International Data Transfers

Your information may be processed in countries other than your own by Shopify and our service providers. Where required, appropriate safeguards will be used for international transfers.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required. If you believe a child has provided personal information unlawfully, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact us:

Store: Nerovia
Email: neroviainfo@gmail.com

We will respond to privacy-related requests in accordance with applicable law.